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Privacy Policy
For purposes of this Privacy Policy, the terms "we," "us," "our" and "USA VISA
SERVICES" refer to USA Visa Services, Inc. and all affiliates of Better Business
Bureau of San Diego and Imperial Counties, Inc. "you" and "your" refers to you,
as a user of the USA VISA SERVICES website. The Privacy Policy below governs any
information you provide on this site.
This Privacy Policy describes:
Overview;
Personal Information that USA VISA SERVICES May Collect Online;
How USA VISA SERVICES Uses Personal Information Collected Online;
How Your Information May Be Shared;
How You Can Help Us Keep Your Personal Information Accurate;
Computer Tracking and Cookies; and
Problems or Complaints with this Privacy Policy.
Overview
By using the USA VISA SERVICES website, you expressly consent to our collection
and use and disclosure of your personal information in the manner described in
this Privacy Policy.
Physical, electronic and managerial procedures have been employed to safeguard
the security and integrity of your personal information. Billing information is
encrypted whenever transmitted or received online. Personal information is
accessible only by USA VISA SERVICES staff or volunteers designated to handle
online complaints or requests. All USA VISA SERVICES agents and contractors with
access to personal information obtained on the USA VISA SERVICES web sites are
also bound to adhere to this policy. To protect the security of information
supplied by businesses applying for participation in the USA VISA SERVICES
Online privacy program, businesses are provided user names and passwords to
access their information.
Personal Information that USA VISA SERVICES May Collect Online
The USA VISA SERVICES collects the following types of personal information:
names, postal and e-mail addresses, phone and facsimile numbers, billing
information, and complaint information. The USA VISA SERVICES may also collect
business information from sole proprietorships that apply for membership or
program participation, some of which might constitute personal information, as
well as personal information from individuals acting solely in their business
capacity. The USA VISA Service's complaint form is hosted by the Council of
Better Business Bureaus (USA VISA SERVICES), which processes your complaint
according to its own privacy and security policies.
The USA VISA SERVICES does not collect or maintain information from those
actually known to be under the age of 13, and no part of our site is structured
to attract anyone under the age of 13.
How USA VISA SERVICES May Use Personal Information Collected Online
Unless you consent, the USA VISA SERVICES will use your personal information
only for the purpose for which it was submitted such as to reply to inquiries,
handle your complaints and process billing and business requests related to
program participation, and we will use such information to provide operational
notices, in program recordkeeping and to conduct research on industry
marketplace practices. Our research may lead to the publication of aggregate
demographical data but will not result in the reporting or publication of any
personal information provided to us. At certain points where personal
information is collected on our site, there may be a box where you may indicate
you would like to be on a list to receive information about other USA VISA
SERVICES programs and services and about ways to support the USA VISA SERVICES
and its Foundation. At any time you can add or remove your name from our mailing
list by contacting us at info@usavisaservices.net.
How Your Information May Be Shared
In order to process documents, the USA VISA SERVICES will transfer information
received online to the form needed and return to the individual or business. It
is also possible that a information will be shared with other firms able to aid
the individual or business in completing the processing of the form. with the
permission of the person completing the information sheet, should the request or
inquiry will be more appropriately handled by another USA VISA SERVICES, in
which case the request or inquiry will be transferred to the proper USA VISA
SERVICES. By completing a complaint form or sending us a request or inquiry, you
are allowing us to forward your information to the proper business and also to
the proper USA VISA SERVICES, if necessary. Without submission of the requested
information, the USA VISA SERVICES will not be able to share your information
and process your request. The USA VISA SERVICES may also share your personal
information with the USA VISA SERVICES for USA VISA SERVICES to research your
request. Just as in any research we may do, USA VISA SERVICES research will not
result in the reporting or publication of any personal information. The USA VISA
SERVICES never sells or rents personal information.
We will also release personal information under the following circumstances:
Where release is required by law (for example, a subpoena) or regulation, or is
requested by a government agency conducting investigations or proceedings;
Where our records indicate a company may be engaged in fraudulent activity or
other deceptive practices that a governmental agency should be made aware of;
Where warranted by a company's failure to participate in the USA VISA Service's
advertising self-regulatory process; or
To appropriate persons, where your communication suggests possible harm to
others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal
information we may have on file, please email us with the new information or
your review request at info@usavisaservices.net. Let us also know the department
or USA VISA SERVICES program that led to your submission of personal information
so we may efficiently locate your information.
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information
not entered by its visitors. Our site logs do generate certain kinds of
non-identifying site usage data, such as the number of hits and visits to our
site. This information is used for internal purposes by technical support staff
to provide better services to the public and may also be provided to others, but
again, the statistics contain no personal information and cannot be used to
gather such information.
A cookie is a small amount of data that is sent to your browser from a Web
server and stored on your computer's hard drive. The USA VISA SERVICES uses
non-identifying cookies to provide easier site navigation and access to forms.
You can still use the USA VISA SERVICES site if your browser is set to reject
cookies. Our cookies do not generate personal data, do not read personal data
from your machine and are never tied to anything that could be used to identify
you.
Problems
If you have a complaint about the USA VISA Service's compliance with this
privacy policy, you may contact us at webmaster@usavisaservices.net. If we are
unable to resolve your complaint to your satisfaction, you may elect to proceed
with the USA VISA SERVICES Online's Privacy Policy Review Service by sending an
email to privacy@usavisaservices.net.
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